Returns & refunds
Last updated: October 17, 2026
Our 30-day “Whiter or Free” guarantee
Chew yuki every day for 30 days. If you don't love your results, we refund you in full — even if the tins are empty. No hoops, no fine print.
- Chew yuki every day for 30 days.
- Not happy? Send us one message through our contact page within 30 days of delivery, with your order number.
- Get 100% of your money back. You don't need to send anything back.
When you get your money
We process your refund within 2 business days of your request. It goes back to your original payment method. Depending on your bank, it can take 5-10 business days to appear on your statement.
Damaged or wrong items
If something arrives damaged or isn't what you ordered, contact us within 30 days of delivery with your order number and a photo. We send a free replacement or refund you — your choice.
Cancelling an order
You can cancel within 12 hours of placing your order by contacting us. Once an order has shipped, it can no longer be cancelled, but you are still covered by the 30-day guarantee.
Free gifts
Free gifts (such as the tongue scraper) have no cash value and are not refunded separately.
Questions?
Write to us any time through our contact page.
